Post-Purchase Questions

Guidelines for posting to the IFT Q&A with Instructor Service
The Premium Q&A groups (hosted on Linked In) are private chat groups. Based on your purchase from IFT you will have access to this service.  For more ...
Tue, 31 Dec, 2019 at 12:09 PM
Info about the Amount Charged by IFT for Non-USD Credit/Debit Cards
IFT is a USA company and charges in USD. When you use a Non-USD credit or debit card, the Bank uses higher rates when converting currency. Often 3 to 5% hig...
Tue, 31 Dec, 2019 at 12:10 PM
IFT Success Stories
Thank you so much for writing to us. It means a lot to the IFT team that you share your experience and your results! We want to invite you to share your exp...
Tue, 31 Dec, 2019 at 12:12 PM
Is there a pass rate which IFT can share with me?
Unfortunately, we do not keep track of the passing rate of previous sessions.  As a global online approved prep provider by the CFA Institute, we are not a...
Tue, 28 Apr, 2020 at 11:31 AM
Can I purchase IFT Video Packages on Installment payments?
Yes you can pay in installments for For Level II and III. The method is explained below.   For Level I: Please contact IFT support team. For Lev...
Thu, 10 Sep, 2020 at 10:46 PM
IFT website access - Browser Use Issues
If you are having problems with the IFT learning portal on www.ift.world then please read below. Browser related issues Since the learning portal websi...
Wed, 12 Jan, 2022 at 6:24 PM
Are IFT Packages updated for Computer Based Testing (CBT)?
Yes, all IFT packages are updated for the 2021 exam curriculum and reflect the CBT exam (computer based testing). IFT Mock exams are online and reflect the...
Thu, 15 Dec, 2022 at 10:50 AM
Will I Have an Online Meeting Along with the Essay Exam Grading Service?
The exam grading service is a service that provides a detailed written feedback to the exam solution which you submit. No appointment or meeting is needed f...
Sat, 10 Apr, 2021 at 11:25 AM
How to View Level I Mock Solution Videos
If you have purchased the Mock Plus package https://ift.world/product/ift-mock-exam-plus/ or the current year premium package then you will have access to v...
Wed, 13 Apr, 2022 at 3:49 PM
Why was I charged a higher value in local currency for my IFT purchase?
Please be aware that the conversion to your local currency is not controlled by IFT. This is handled by your card issuer, who makes a profit by charging...
Mon, 9 Oct, 2023 at 11:47 AM