You may be having problems because of our encryption software, which is necessary to deter piracy.
Please follow these instructions:
1-Do you have ad blocker installed on that browser? If yes, then can you disable and try?
2-Please try to connect using a different internet provider (e.g.4G/5G Data, another ISP or Wi-Fi).
3-Are you connected from your office or other high security network which might be blocking the video access?
If so, then speak to your IT administrator.
4-Please try to login from another browser also (e.g. Firefox, Chrome, Opera, Edge etc.)
5-Install IFT mobile app and try it and try to watch the same video.
6-To try to resolve the issue, please also:
a-Open your browser in incognito mode (or private mode) and login again and check the issue.
b-Try to clear the cache on your browser.
c-To clear cache on your browser, please read on how to do it from the link below:
7-If you are still unable to watch the videos, then follow the link below to send us details about your browser:
How To Send IFT My Browser Details To Help Them Diagnose My Issue?