IFT mobile app allows you to download your videos for viewing while you are offline.
To download the videos, please follow the instructions here:
How do I watch videos on the IFT App when I am offline
Sometimes there are some configuration or Internet problems with your mobile.
Please read the below points and perform the actions:
1- Try using a strong Wi-Fi internet connection instead of roaming/data internet.
2- Were you able to download videos for offline viewing successfully before this problem started?
3- Did you change your mobile or mobile operating system update recently?
4- Delete any previously downloaded videos from your app user's profile page. See the picture below:
Contact IFT support if the problem persists.