You can contact IFT about issues through 4 methods mentioned below:
1- Via the IFT.world Learning system option on quizzes - Report a problem.
If you have a question or concern about a question or solution on the IFT.world Learning system, then you can report it easily. Please see the picture below on how to do that.
Here, you will get a form that is Pre-filled with your details and the question and quiz details so we can easily identify the question which you are referring to. All you need to do is type the issue which you are reporting. We will reply to you within 2-4 working days.
2 - Via premium package Q&A feature/service
3 - Join IFT Live classes
4 - Contact IFT support team directly
https://ift.freshdesk.com/support/tickets/new